Fit new pipe
Using trenchless technology
for local authority
adoption of pipe and installation
Wye Water Services
Frequently Asked Questions:
Q: How much does it cost for a call out?
A: Our charges vary according to the type of work involved, minimum out of hours charge begins from £35:00.
Q:Our water pressure is very low, what do you recommend?
A: We would check the pressure into the property and then make recommendations to remedy the situation.
Q: Am I responsible for my drains?
A: All domestic property owners are responsible upto where it connects to the main drain, usually in the middle of the highway.
Q: Can I claim for blocked drains from my insurance company?
A: Each insurance company varies on policy wording, our success rate is quite good using our insurance reporting facility.
Q: We are buying a house, should I have a drain survey?
A: If the house is over 10 years old and not covered by NHBC scheme then yes.
Q: Why won't the council clear my drains?
A: The responsibilty for drains lies with the local water authority upto the point of entry to a property and then it is the owners problem.